Tailored service to take care of your technology

We really care

Tailored service to take care of your technology

Get all the care you need with individual packages

24/7 specialist hotline is always there for you

Focus on your business, we’ll cover the technology

What is MEGA Care

More ingredients, less waste

What is...?

MEGA Care is a set of services tailored to make your business easier. Our team of specialists will look after your technologies, so you don’t have to. Remote monitoring will predict issues before they arise, giving us time for on-site visit and maintenance.

What we do

Products

Call the process specialist whenever you feel something is not right. They are ready for your call any time to advise you and guide you on what to do to solve your issue.

Contact us for similar solution
Contact us for similar solution

In case of any issues we dispatch our specialists to get to you as fast as possible. On-site, they can get hands-on data and together with their experience, they can find out what caused your issue and, most importantly, how to solve it.

Contact us for similar solution
Contact us for similar solution

The technology we have developed and manufactured is mostly self-administering; however it needs human supervision. We will provide you staff with exhaustive on-site trainingfor the exact technology you will use. This will give them enough knowledge to understand the elementary on-device dagnostics and provide basic maintenance. It is a good practice to repeat the training yearly to give the new employees the same information.

Contact us for similar solution
Contact us for similar solution

Scheduled inspections at the point of installation provide exhaustive evaluation during regular production. Membrane samples are sent to MEGA laboratory for testing to show early signs of scaling or fouling. Assessment with recommendations is handed over at the end of each visit.

Contact us for similar solution
Contact us for similar solution

The technology looks after itself, checking voltage, flow rates, pH, conductivity and other important metrics every second. If a value gets off the limits, the technology will warn our technicians in the monitoring centre, who will evaluate all the indicators and determine if it was a momentary hiccup or an indication of upcoming larger issue. In the latter case we will call you and help you solve the issue before a real problem emerges.

Contact us for similar solution
Contact us for similar solution

Your technology is fully covered during the warranty period and beyond. Initial commisioning is followed by periodical inspections to maintain the high efficiency of the process, whether it is electrodialysis, electrophoresis or electrodeionization. After the warranty period you cen decide between service packages put together for different industrial applications or fully customize the services to you needs.

Contact us for similar solution
Contact us for similar solution

Our service centre will arrange transportation of stacks, disassembly, overhauling and reassembly. Hydraulic and desalination tests will be done to quantify the effect of refurbishment. Each refurbished stack is assigned its own ED Stack Passport.

Contact us for similar solution
Contact us for similar solution

Our technologies are mostly self-administering, but require human supervision. But there are business cases where a lean structure is a must and we can outsource not only maintenance, but also operation and supervision of our technologies. We have proven this to be a convenient solution for Iveco, one of the Europe’s biggest manufacturer of trucks and buses.

Contact us for similar solution
Contact us for similar solution

Our testimonials

Lactroprot dairy food testimonial

Lactroprot dairy food

“We have acquired a MEGA electrodialysis unit in 2013. Thanks to MEGA Care we can focus on business development instead of technology maintenance.”

Mr. Georg Ruchti,
Managing Director of Lactoprot Dairyfood

Ask about this project
Ask about this project

Interested? Contact us.

MEGA a.s.

headquarters

Pod Vinici 87
Straz pod Ralskem
471 27 Czechia

Show on Map
More contacts